Shipping policy
Shipping Policy
Made-to-Order Products
All Crown Luxea products are made to order. Each item is created specifically for you after your order is placed, ensuring premium quality, precision, and exclusivity.
Because of this process, orders are not shipped immediately.
Production Time
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Production time: 3–5 business days
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Production begins after order confirmation.
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This timeframe applies to all made-to-order products.
You will receive a confirmation email once your order has completed production.
Shipping Time (Europe)
Once production is completed and your order is shipped:
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Europe: 7+ business days
Shipping times are estimates and may vary depending on destination, courier services, customs processing, or unforeseen delays.
Shipping Costs
Shipping costs are calculated at checkout based on:
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Delivery location
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Package size and weight
Any applicable customs duties or import taxes are the responsibility of the customer.
Order Tracking
After shipment, you will receive an email containing:
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Your tracking number
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Carrier details
Tracking information may take up to 24 hours to become active.
Incorrect or Incomplete Address
Customers are responsible for providing accurate and complete shipping details.
Crown Luxea cannot be held responsible for delays, failed deliveries, or lost parcels due to incorrect address information.
Contact
For questions regarding shipping or your order, please contact us before placing your order.